Front Office Agent

Azienda: Ingrid Hotels S.p.A.
Data annuncio: 21/02/2019
Sede di lavoro: Venezia
Do not miss the opportunity to join us, being part of an Italian luxury lifestyle company.

We have a new challenging position as Front Office Agent in one of our hotels situated in Venice.

Key Responsibilities:

The Front Office Agent will be part of the hotel's staff, giving a precious contribution for the perfect departmental efficiency, focused on offering an high level of service and ensuring to the guests a memorable experience.

He/she will focus on complete guest satisfaction and he/she will report hierarchically to the hotel's Front Office Manager.

The ideal candidate has:

-Minimum of 1/3 years of experience in the position of Front Office Agent in hotels.

-Fluent Knowledge of Italian and English languages (both written and spoken).

-Excellent communication skills (multi-lingual preferred).

-Knowledge of MS Office, PMS Opera.

-Passion for hotel industry with focus on customer satisfaction.

- Flexibility to work on night shifts and week-ends.

-Qualifications and learning experiences in "Hospitality and Hotel Management" area will be a plus.

The type of contract will be decided in according to profile experience.

The Dedica Anthology is a new brand in luxury hôtellerie, born out of the passionate belief that travelling should be a presence, not an absence. It is a collective of places where people want to be - and return. It is a vibrant haven of world-class hospitality with a subtly Italian attitude - for the inspired and the inspiring. It is for discerning, curious, contemporary-minded travellers, for whom discovery is about people as well as places.
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