Front Office Agent

Settore: Impresa E Consulenza Aziendale / Turismo e Ristorazione / Agente
Azienda: Ingrid Hotels S.p.A.
Data annuncio: 23/03/2019
Sede di lavoro: Venezia
Do not miss the opportunity to join us in "The Dedica Anthology" Hotels, being part of an Italian luxury lifestyle company.

We have a brand new challenging position as Front Office Agent at our 5* hotel situated Venezia "Grand Hotel Ai Dogi".

Key Responsibilities:

The Front Office Agent will be part of the staff of the prestigious 5* luxury hotel " Grand Hotel Ai Dogi", giving a precious contribution for the perfect departmental efficiency, focused on offering an high level of service and ensuring to the guests a memorable experience.

He/she will focus on complete guest satisfaction.

The Front Office Agent will report hierarchically to the Front Office Manager of the hotel.

The ideal candidate has:

-Minimum of 2 years of experience in the position of Front Office Agent/Concierge in luxury hotels.

-Fluent Knowledge of Italian and English languages (both written and spoken).

-Excellent communication skills (multi-lingual preferred).

-Knowledge of PMS Opera/MS Office.

-Passion for hotel industry with focus on customer satisfaction.

- Flexibility to work on night shifts and week-ends.

-Qualifications and learning experiences in "Hospitality and Hotel Management" area.

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